This name appears above each message you send in the email chat history — so customers know exactly who they're talking to.
John@Navi+ · 2:30 PMIf left blank, your account name is used. We recommend the format Name@Brand so customers recognize you immediately.
The name shown in the From column of the customer's inbox — this is the first thing they see before opening the email.
Navi+ Support <noreply@…>Use your brand or store name — not a personal name. If left blank, defaults to Inbox+.
Paste this single line just before the </body> tag of your website. No extra CSS or JS files needed — the widget loads everything automatically.
Your workspace identifier, attached to the widget via the data-key attribute. Every message from the widget is linked to this workspace. Do not share this key if you don't want others embedding your widget.
Widget integration takes about 2 minutes.
- Copy the embed code above.
- Open your website's HTML file and find the
</body>tag at the bottom. - Paste the code just before that tag. Save and redeploy.
- Open your website — a chat button will appear in the bottom right. Customers click it, enter their email and send a message.
- New messages appear in the Chat page. You'll also receive an email notification with a direct link to reply.
Note: The widget works on any website — Shopify, WordPress, plain HTML landing pages. Each workspace key is for one brand or store. If you manage multiple stores, create a separate account for each.